Vancouver & the Lower Mainland

IT support built for how this city actually works.

From post-production studios near Great Northern Way to SaaS and gaming teams in Mount Pleasant and Yaletown, RL48 handles managed IT, cloud, and PIPA/PIPEDA-aware security for businesses that can't afford downtime — or a privacy misstep.

Platforms We Build On
What We Do

IT built for Vancouver's working industries

Not a generic help desk — practical support shaped by the post-production, SaaS, finance, and professional-services businesses that make up Vancouver's economy.

Managed IT Support

Proactive monitoring, a helpdesk that answers, and device management so issues get caught before they become outages.

HelpdeskMonitoringPatching

Cloud, Infrastructure & Backup

Microsoft 365 and Google Workspace administration, cloud migrations, and hybrid infrastructure — backed by encrypted, tested backups so a failed drive or migration is never a crisis.

M365Google WorkspaceEncrypted Backups

Cybersecurity & Privacy

MFA enforcement, endpoint protection, and email security built around BC's Personal Information Protection Act and federal PIPEDA — not bolted on after the fact.

PIPAPIPEDAMFA / EDR

IT Strategy & Consulting

Technology roadmaps and vendor management for teams working toward SOC 2 or ISO 27001 readiness, or just trying to budget IT like a real line item.

RoadmapsSOC 2 Readiness

Network & Office Setup

Office moves, studio and workstation builds, Wi-Fi and network design — handled end to end, from Gastown walk-ups to Burnaby industrial space.

Network DesignOffice Moves

AI, Web & Integration

Custom AI features and e-commerce builds shipped on Vercel, plus the CRM and legacy-system integration work that connects it all to the data your team already runs on.

VercelCustom AICRM & Legacy Systems
About RL48

There are dozens of MSPs in Metro Vancouver. Here's what's different.

Most managed IT providers quote PIPA and PIPEDA in a sales deck and move on. RL48 treats BC's privacy framework as a baseline requirement — encryption in transit and at rest, access controls, and tested backups — because the post-production, fintech, and professional-services clients around here are the ones actually on the hook if it's handled wrong.

We're based in Vancouver, not routed through a national call centre, so on-site response across the Lower Mainland is a drive, not a ticket escalation. Every engagement starts with an independent, obligation-free assessment of what you're actually running today.

< 1 hr

Average response time

PIPA & PIPEDA

Built into every engagement, not an add-on

Lower Mainland

On-site from Vancouver to Burnaby & Surrey

Flat-rate

Predictable monthly pricing, no surprise line items

Post-Production & VFX

High-throughput storage, render-node networking, and secure footage handling for studios along the Great Northern Way corridor.

SaaS & Gaming Studios

Fast onboarding, dev-friendly access controls, and cloud infrastructure that doesn't slow down a growing Mount Pleasant or Yaletown team.

Finance & Wealth Management

CIRO- and BCSC-aware security controls, encrypted email, and audit-ready documentation for advisory and finance teams.

Professional Services & Healthcare

PIPA-compliant client-data handling for clinics, law firms, and consultancies that store sensitive records daily.

How We Work

A straightforward process

No long-term lock-in, no confusing invoices — just clear steps from first call to ongoing support.

STEP 01

Discovery Call

We learn about your business, current setup, and pain points — no cost, no obligation.

STEP 02

IT & Privacy Assessment

We audit your infrastructure and flag PIPA/PIPEDA gaps most providers miss, alongside everyday security hygiene risks.

STEP 03

Tailored Plan

You get a clear proposal with transparent, flat-rate pricing — no surprise fees.

STEP 04

Ongoing Support

We monitor, maintain, and support your systems so you can focus on running your business.

Let's talk about your IT

Reach out for a free, no-obligation consultation. We typically respond within one business day.

Location

Vancouver, BC, Canada
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